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:  +91 8099 133 133 (India)

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:  +91 8099 133 133 (India)

Course Description

This course has been designed to focus on the common issues we have found in the candidates who get rejected, say grammatical mistakes, mother tongue influence, stage fear, not fluent and lack of presentation and interview skills. The very Basic English language skills are developed among the students. The skilled professionals are always sought after by the IT and ITES industry. The training will be handled by our experienced trainer. Each batch consists of a small number of students so that focus is more on them to improve.

Prerequisites
  • Candidates who can't form a correct sentence in English or they are unable to pronounce words correctly
  • Candidates who did not have English as their medium of education in their school and/or college
  • Candidates who wish to improve their communication skills in a practical environment 
  • Candidates who are looking out to improve their interview skills along with communication skills.
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Course Contents

Communicative Grammar            

1.Parts of Speech

  • Nouns

Countable and Uncountable Nouns

Singular and Plural Nouns

Masculine and Feminine Nouns

Common Nouns

Proper Nouns

Collective Nouns

Abstract Nouns

Noun Phrases

  • Pronouns 

Personal Pronoun

Object Pronoun

Reflexive Pronoun

Possessive Pronoun

Relative Pronoun

  • Adjectives

Participial Adjectives

Coordinate Adjectives

Cumulative Adjectives

Possessive Adjectives

Demonstrative Adjectives

Adjectival Adjectives

Comparatives and Superlatives

  • Verb

Transitive and Intransitive Verbs

Finite and Non-finite Verbs

Auxiliary Verbs

Linking Verbs

Causative Verbs

State and Dynamic Verbs

Phrasal Verbs

Irregular Verbs

Modal Verbs

  • Adverbs

Adverbs of Place

Adverbs of Time

Adverbs of Manner

Adverbs of Degree

Adverbs of Certainty

Relative Adverbs

Interrogative Adverbs

  • Prepositions

Prepositions of Place

Prepositions of Time

Prepositions of Action

  • Conjunctions

Coordinating Conjunctions

Correlative Conjunctions

Subordinating Conjunctions

  • Interjections

To Express Feelings

To Say Yes or No

To Call Attention

To Indicate a Pause        

2. Articles

  • Definite Articles
  • Indefinite Articles
  • Zero Articles
  • Determiners

3. Sentence Formation

  • What is a Sentence?
  • Types of Sentences

4. Tenses

  • Past Tense

Simple Past Tense

Past Continuous Tense

Past Perfect Tense

Past Perfect Continuous Tense

Used to

  • Present Tense

Simple Present Tense

Present Continuous Tense

Present Perfect Tense

Present Perfect Continuous Tense

  • Future Tense

Simple Future Tense

Future Continuous Tense

Future Perfect Tense

Future Perfect Continuous Tense

5. Subject - Verb Agreement

  • Basic Rule
  • Rules for Subject-Verb

6. Active and Passive Voice    

  • Past Passive
  • Present Passive
  • Future Passive

7. Direct and Indirect Speech

  • Direct Speech
  • Indirect/Reported Speech
  • Rules for Conversion

 

Voice & Accent Neutralisation 

1. Vowel Sounds

2. Consonant Sounds

3. Diphthongs

4. Intonation

5. Voice Modulation

6. Syllables

7. Pronunciation

 

E-mail Etiquette

1. When/Why should we use e-mail for communication?

2. Formal e-mails

3. Structure

4. Dos and don’ts

 

Telephone Etiquette

1. Formal telephone conversation

2. Identifying the barriers and how to overcome them

3. How to handle the different types of customers

4. Dos and don’ts

 

Customer Service

1. What is Customer Service?

2. Types of Customer Services

3. Essential Customer Service Skills

 

Interview & Soft Skills   

1. Self-Motivation

  • What is Self-Motivation?
  • Types of Motivation
  • Ways to Motivate Yourself

2. Time Management

  • What is Time Management?
  • Importance of Time Management
  • Identification of the Barriers
  • Strategies to Overcome the Barriers

3. Presentation Skills

  • Dos and don’ts
  • Using strengths against weaknesses
  • The 3 Ps of presentation
  • Mock presentation

4. Group Discussion

  • Types of GDs
  • Types of participants
  • What do they look for in the participants
  • Dos and don’ts

5. Interview Skills

  • Dos & Don'ts of Interview
  • Resume Writing
  • Interview Questions

Top 10 important questions

Telephone interview questions

Behavioural Interview Questions

Situational Interview Questions

  • Behavioural skills
  • Mock Interview

 

 

Trainers

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Shveta Dutta

The course training is led by our Communication Trainer, Ms. Shveta Dutta, who has over 6 years’ experience in training. She has a passion for training and guiding students to help them develop their communication skills and become industry ready.

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