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Mon - Sat 09:30 to 06:30

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info@globaledx.com

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+918099133133

Communication Skills Training in Hyderabad


Testing is one of the most in demand course from past few years.It is predicted that there would be lakhs of jobs available in future.
by webfreakers
Free
0 Lessons

  Online  |  45 days  |  Every Week 

 Classroom Batches in Progress

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BPO Training

Get Trained in Bpo Training from Industry led experts. Become an expert in Communication and receive a complete course certificate from GlobalEdx.


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Program Highlights

 Action Based Instructor-led training

  • Hands-on experience
  • Rigorous and customized feedback

Global Faculty, online and classroom training Get the GlobalEdx Advantage

  • 100+ learning modules from leading GlobalEdx faculty and industry experts
  • Doubt Resolution within 24 hours through a dedicated team of Teaching Assistants

Global Content, Local Context

  • Who should take this course- Freshers and Students, Working Professionals.

BPO Training course is designed to provide new users with knowledge. The course also includes Basic of communication skills along with different types and stage of BPO training.

Get 1-on-1 training and feedback from counselors accelerate your career now.

BPO Taining Course-Curriculum and Modules.

BPO Training is one of tin-demandn demand course from past few years.It is predicted that there would be lakhs of jobs available in future.

Here GlobalEdx we give you an opportunity to begin your career in BPO and Customer executive support.

We have so far trained 1800+ candidates in BPO Training from various backgrounds and given a path to them via placements in different startups.

Our specialized BPO training will enable you to learn all techniques from our experienced faculty who have 12+yrs experience and make you job ready to meet leading Corporate requirements and software companies.

Become a Customer executive support expert today and become the next lucky person to be placed by GlobalEdx.com

BPO Training

Objective of the Course

Soft Skills Training

Communication Skills

Student Testimonials

Syllabus

MODULE-1:-SOFT SKILLS

UNIT 1- COMMUNICATION SKILLS
UNIT 2- CALL HANDLING SKILLS
UNIT 3- CORPORATE CULTURE
UNIT 4- CRM -THE MANAGEMENT MODEL
UNIT 5- ACHIEVING EXCELLENT CUSTOMER SERVICE THROUGH CRM
UNIT 6- SELLING SKILLS
UNIT 7- TIME MANAGEMENT
UNIT 8- STRESS MANAGEMENT

MODULE-2: ENGLISH SKILLS

UNIT 1- HOW TO LEARN ENGLISH
UNIT 2- LISTENING
UNIT 3- PRONUNCIATION
UNIT 4- VOCABULARY
UNIT 5- SPEAKING
UNIT 6- BUSINESS ENGLISH
UNIT 7- NON-VERBAL COMMUNICATION

FAQ

What is BPO Training?

Training Business Process Outsourcing, also referred to as Training BPO or learning BPO, is a business strategy, and a component of the broader outsourcing industry, where a company utilizes an external supplier for the management of training processes and/or activities.

What do I take away from the course?

After completing the course we will provide a completion certificate and we will provide you placements.

When are the courses held?

Every Week new Batch starts for BPO Training.

Who can attend the BPO Training?

Graduates, Undergraduates can attend the BPO Training.

Where are the training courses held?

Training classes will be held in GlobalEdx.

Is the training both practical and theory based?

Yes, It has both theory and practical sessions.

Do you provide one-to-one training?

Yes, we provide one to one interaction to the candidate. In each batch 7-10 students will be there.

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Class Hours

  • Monday9am - 6pm
  • Tuesday9am - 6pm
  • Wednesday9am - 6pm
  • Thursday9am - 6pm
  • Friday9am - 6pm
  • Saturday9am - 6pm
  • SundayClosed
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